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Privacy Policy

1. Introduction

This Privacy Policy explains how Made Easy IT (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit or use our website and services.

2. What Information We Collect

  • Personal information: name, email, phone number, company details (e.g. when requesting quotes or contacting us)

  • Technical data: IP address, browser type, referrer, device information and analytics via cookies or tracking tools

  • Usage data: pages visited, forms submitted, service inquiries

3. How We Collect Information

  • Directly: via contact forms, email enquiries, service requests

  • Automatically: through cookies and analytics software, including for service improvement and performance tracking

4. Use of Information

We use your data to:

  • Respond to enquiries and provide services (e.g. web design, maintenance, domain management, IT support)

  • Improve our website and service delivery

  • Communicate updates or changes (e.g., adjustments in pricing or terms)

  • For legal compliance and internal analytics

5. Disclosure of Personal Information

We may share data with:

  • Third-party providers (e.g., hosting, domain registrars, analytics tools)

  • Legal authorities, when required by law or to protect our rights

6. Data Security

We take technical and organisational measures (e.g., encryption, access controls) to protect personal data in line with Australian Privacy Principle (APP) requirements.

7. International Data Transfers

If your data is processed overseas (e.g., cloud servers), we ensure appropriate safeguards and transparent disclosures.

8. Access, Correction, or Deletion of Data

You may request access to, correction, or deletion of your data. Contact us via the information below.

9. Marketing and Opt-Out

We only send marketing communications with your consent and always provide a clear opt-out option.

10. Policy Updates

This is a living document. We regularly review and update it, especially as privacy laws evolve.

11. Contact Information

For privacy concerns or complaints, contact us at:
Email: info@madeeasyit.com.au

12. Legal Basis & Compliance

Our policy aligns with the Privacy Act 1988 and the Australian Privacy Principles (APPs) Wikipedia. Even small businesses must comply or adapt as exemptions may be phased out.